Don Norman: “Why Aren’t We in a Position of Authority?”
Hint: Truly empathetic design isn’t compatible with capitalism
Published in
4 min readAug 16, 2022
Whenever Don Norman speaks, I listen. His most famous book, The Design of Everyday Things was originally published in 1988, with an updated edition released in 2013. I would argue that the book became so synonymous with design it transcended the very discipline it…